CLT_Abstracts Shipping Policy
This document sets out the shipping policy that applies to customers that make a purchase at
www.cltabstracts.co.uk
If you have any questions, please contact our customer service team on Charlotte@cltabstracts.co.uk
Shipping Options & Delivery Costs
We offer the following shipping options - you will be asked to select a shipping method at
checkout.
Free click & collect
Free shipping for everything under the heading “Original Collection”.
£3.99 standard shipping cost for all Print-On-Demand items
Please note: All items can only be purchased by and sent to a UK address holder.
Order Processing Time
All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all
orders placed after will be dispatched the next day. All orders placed during the weekend or on
a public holiday will be sent from our warehouse on Monday or on the next business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order.
We are sorry but we do not ship to P.O. boxes.
International Orders
International orders are not currently accepted. Apologies for the inconvenience.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking
information. You will be able to track your package directly on the courier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund
policy for detailed information about our processes.